RETURN & REFUNDS

RETURN POLICY of www.soulhunterart.com

 

Last updated March 29, 2020

 

 

Thank you for purchase my unique painting. We are very glad that you are fond of contemporary art and you are inspired by my work. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at tiulio.feja@yahoo.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Soul Hunter Art

Attn: Returns

Kestuchio str. 43,
Vilnius LT_08123,
Lithuania  

__________, __________  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

The following items cannot be exchanged:

 

     ●      damaged by the courier while delivering it to you   

 

 

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.        

     ●     Please note, any damage done to the painting/print after delivery will not be accepted.    

     ●     The client should check if there is any damage before the courier leaves and inform us about the damage made by email attaching photo of damage painting

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

+37068848183 

tiulio.feja@yahoo.com